TERMS AND CONDITIONS (refunds for tour cancellations)
If you need to cancel your tour by e-mail:
– before 91 days from the date of the tour, we will refund 90% of the total amount
– from 90 days to 31 days before the tour date, we will refund 50% of the total
– from 30 days to 8 days before the tour date, we will refund 25% of the total
– from 7 days before until the same day of the tour you will not receive any refund
Notes: it is not allowed to modify online reservations made by the automatic online booking system on our official websites. In exceptional cases, any requests for changes, for reasons of an exceptional nature, (to be sent by e-mail) will be subject to evaluation by the Organizer who will communicate the outcome in writing within 72 hours. If the requests for changes are to be accepted in full or in part, they will involve the payment of a fixed fee of € 20.00 for the customer as the cost of managing the file, excluding any transaction costs.